Why us?

We are an independent insurance agency.

Welcome to Oetting Insurance Agency! Established in 1964 by Clarence Oetting, our agency began as a small, home-based business. Over the years, it has grown and is now located in the Boulder Ridge Office Park on Rose Avenue near Interstate 469 in New Haven, Indiana. Although Clarence has passed, his legacy continues through the leadership of his son, Mark Oetting. Alongside agent Terry Bultemeier and customer service representative Betty Oetting, Mark remains dedicated to upholding the tradition of providing top-tier insurance coverage and personalized service to clients and their families across generations.


We understand that shopping for insurance can be daunting, and that’s why we’re here to help. Our team takes the time to understand your needs, guiding you through a variety of options from trusted insurance carriers to ensure you find the best coverage for your unique situation. Beyond finding the right plan, we’re committed to offering exceptional customer service. Whether you have questions or concerns about your policy, we’re always here to assist you.


At Oetting Insurance Agency, we take pride in serving our community, and our door is always open to welcome new clients. We strive to be your trusted resource for all your insurance needs, making the process as smooth and stress-free as possible. Thank you for considering us, and we look forward to working with you to protect what matters most.

Convenient service. Knowledgeable about insurance products. Friendly.

Steven K., customer since 2024

Great communication in getting quotes and explaining the details of our policies

Customer since 2023

Very responsive each & every time I contact Oetting Insurance.

John M., customer since 2023

I really appreciate the personal attention I receive with every question, no matter how little or repetitive. Everyone at this company is knowlegable, kind and patient. They will take the time to find the best affordable coverage for you, taking into consideration all your personal needs. Thank you Terry.

Customer since 2023

It's nice to have someone to call that is local and understands our needs.Terry has done that and more.

Louie M., customer since 2022

I love Mark and Betty- the are always VERY responsive and helpful!

Kellie G., customer since 2022

When you call Oetting Insurance, a real person answers the telephone. The people there are always interested in how they can help. It is a small business that consistently gives great personalized customer service. They are "old school" and you can trust them.

Michael C., customer since 2022

The atmosphere in the office is comfortable and relaxed with. No pressure to buy something.

Customer since 2021

You always do your best to find the best options possible for an individuals situation.

Jared G., customer since 2020

Always on top of anything involving my insurance. Friendly, caring and local! Highly recommend this insurance agency!

Christine W., customer since 2018

Fast friendly service easy to talk with I always know you are ready to help

Robert F., customer since 2019

You're ready and willing to answer any question, put alot of effort into finding the right product to fit our needs. Thank you

Customer since 2020

1. You are a Christian 2. You advise us on price, and compare quotes. 3. You are honest. 4. Your business ethics are of the highest standards.

Edgar R., customer since 2019

I enjoy making a phone call and having my needs, questions or changes to my policy immediately addressed. Additionally, when my renewal was due, the rates increased significantly and Oetting automatically shopped around to provide me with a better rate! Thankfully, I didn’t have to shop around. It’s a pleasure doing business with your company. Sincerely, Vicky

Vicky T., customer since 2018

I purchase insurance not based on the name of the company but based on the character of the agent. It is because of Terry Bultemeier that I am a loyal Oetting Agency customer. He has set the benchmark for all other agents/agencies and the others simply do not measure up, his level of customer service is simply unmatched. Thank you: Terry for always being there when needed the most! Doreatha Walls

Doreatha W., customer since 2021

Terry has been so helpful throughout the years in helping us find the best coverage for our family. He's very responsive and is looking at the situation as if he was in my shoes. I always recommend Oetting to friends!

Customer since 2018

Terry was able to help me contact Westfield to get my windshield repaired by SafeLight quickly and at no charge. Great service and knowledge of the system. Thanks so much.

Dale B., customer since 2003

Any time I call. I am given undivided attention. courtesy and information or suggestions. I never feel rushed.

Customer since 1984

Oetting Insurance has been my insurance agent since I purchased my first car in high school. Fortyish years later they are my agent for auto, home and liability insurance. We recently had a water incident in our home. My first call was to Terry Bultemeier. Terry reached out to the insurance company for me and gave me recommendations on who to call for clean up. He also gave me a lot of great advice on how to handle my situation. Oetting insurance has always been more than an insurance agent to me. They have been the people who have stood behind me and helped me out during some very tough situations. I am very grateful.

J R., customer since 1985

Always great customer service

John M., customer since 1990

You always take care of my questions and concerns promptly. I appreciate your kindness and professionalism. I have recommended your agency to several family members and most are currently your customers.

Customer since 2017

You have always helped us when we were in an accident with getting the repairs and Mark has been helping us find our perscription drug insurance

Richard W., customer since 1984

Very helpful and friendly. They find great policies at a great price.

Matt H., customer since 2016

Great communication and easy to work with!

Andrew H., customer since 2017

Oetting Insurance has provided our home and auto insurance for more than 50 years and now also handles our Medicare Advantage insurance. Mark, Terry and Betty are wonderful to work with and always respond quickly to questions. For important things like insurance, the agent is a critically important part of the equation. You want to know someone has your interest whenever something happens.

Mark F., customer since 1989

You gave a referral to me for critter removal! You responded to my call! Thank you Sharon

Customer since 2017

Responsive. Knowledgeable. Confident in the help that they provide us.

Josiah R., customer since 2016

You're friendly, very reachable, and honest.

Customer since 2016

Terry has always responded quickly and cares about his clients. Glad to have him on my team. Willing to go,the extra mile!

Customer since 1991

Over the past decades that I've been doing business with Oettings..., IF i had a claim, and needed any help on the process, etc, Terry has always been very responsive and helped walk thru what to expect, what I need to do, etc. Summary: was good to have a trusted friend nearby to help deal with the situation at hand.

Customer since 2010

Mark, Betty, Terry, always ready to help and quick with answers to questions.

Lawrence S., customer since 2006

Always welcomed me by name. Gladly answered my questions and concerns.

Customer since 2014

Excellent personal care with excellent advice throughout my career. I was able to obtain the perfect insurance coverage for my and family’s needs.

Gary T., customer since 1998

The agents are always available when I call and, if they're not, they return my call promptly. Terry always is willing to see how I can keep my premiums as low as possible and takes a practical approach to helping manage my risk. When I have had a claim, I feel as though my agents are advocating on my behalf.

Customer since 2001

Terry is wonderful! He is always responsive, takes time to answer all our questions, is approachable and patient! Great customer service!

Customer since 2012

Oetting Insurance makes me and my family feel like part of their family! I am thankful for all that they do.

Cynthia S., customer since 2012

Can always count on your quick response to any questions/inquiries we have. Helpful in getting the coverage we need to protect our home and vehicles. Claims processed in a timely manner. Friendly and courteous service.

Customer since 2005

Betty is great to work with!

Customer since 2005

Personal and timely service

Maria S., customer since 2009

Helped Lynn and I with her long- term health. I could not have done it without Mark's help!!!

Al W., customer since 2006

Customer service and finding the best plan for each person.

Customer since 2002

The level of customer service that you provide is the benchmark that all others are simply still trying to achieve. Dr. Walls

Jeffery W., customer since 2009

You always answer my concerns even when i don't like the answers

Customer since 2007

We have been with you for over 14 years and wouldn't even think of changing to anyone else. You are always there to answer any questions and to help take care of any problems.

Customer since 2010

Mark, Terry, and Betty are the best at answering insurance questions and offer great advice. Its like speaking with a friend that always has my best interest at heart.

Michael S., customer since 1973

Response time is fast for any questions I have.

Customer since 2005

Phone support is fantastic!!

Philip R., customer since 2011

You have been great to work with on our insurance claims and helping us find the coverage for our prescription drug insurance.

Richard W., customer since 1984

Been a client of Oetting for over 35 years, always clear and concise with their communication, they are always looking out for your best interest and willing to give you options when it comes to payments

Customer since 1991

Everyone at Oetting insurance are always great to deal with. Anytime I have a question, or need to change my coverage, they are always very friendly and make things easy. We have been with them for 15 or 20 years and are really glad we found them.

Todd H., customer since 2008

Knowledge, professional, friendly, quick responses to any insurance claims or life changes.

Customer since 2011

You have always paid attention to our needs & gone to bat for us with claims/adjusters. Thank you for the excellent service.

Kevin R., customer since 1995

We have been happy with the response time from Oetting Insurance Agency whenever we have questions or concerns. They are courteous and professional, and always able to give us updates if not immediate answers. Highly recommend.

Troy H., customer since 2002

When we have had an insurance problem, Oetting Insurance has investigated and fought for a proper resolution to the conflict. We appreciate the prompt and competent response.

Gary M., customer since 2007

The personal service.

Larry H., customer since 1998

Customer service is very responsive with help from real people with real discussions that are live. Thank you.

Customer since 2007

questions are answered promply. Indpendent agent. Family oriented.

Customer since 2005

You always get back to us right away.

Trina G., customer since 2002

Terry is always willing to help with any of our insurance needs. He does it in a prompt timeframe and always gives us several options. We don’t have the most traditional set up and have given Terry several challenges to help us with over the past decade and he always finds a way to get us exactly what we need. Betty also always answers the phone in a chipper tone and is willing to help in any capacity she can if Terry is not available. They both go above an beyond to help resolve our problems. Thank you both!

Ashley G., customer since 2011

Always available for questions concerning coverage. Friendly and courteous service.

Customer since 2006

Thorough and thoughtful regarding changing coverage considerations.

Steven D., customer since 2006

You and your staff are always professional, very personal, caring, and helpful. I always feel like you guys are watching out for us. I wouldn’t want any other group to handle our insurance needs.

Richard B., customer since 1999

We always get excellent results when working with Oetting insurance! recently had a question after I got a hook in my tire. Terry answered everything right away. We would highly recommend!

Customer since 2009

What makes us different?

We work with many insurance carriers.

Bringing you the right blend of price, coverage, and service is what we do. By working with different insurance companies, we can offer a variety of policies and price points. We do the shopping so you can get the best possible coverage.

We are there for you when you need us

Whether you need to update a policy, add coverage options, or simply have a question about your insurance, we’re here to help.

We support our local communities

We're proud to be an active member of our community and we're dedicated to giving back and supporting our neighbors.

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